The security of your account and personal information is very important to us. We have multiple systems to protect your information, and we monitor and update these systems continuously to ensure we are doing everything we can to keep your accounts and information safe. Being a smart and aware account holder is an important factor in the safety of your accounts.
The purpose of our Customer Awareness Program is to ensure that our electronic banking customers are aware of the risks associated with using electronic banking services. Our program is designed to remind customers about the importance of security measures that can be used to protect them from being victims of fraud.
First Columbia Bank & Trust Co. will never contact you and ask for "sensitive personal financial information" such as account number, PIN, or password. If you receive a phone call, e-mail, or text asking for "sensitive personal financial information" for your First Columbia Bank & Trust Co. accounts, please do not respond. Hang up or delete it immediately, and notify First Columbia's Customer Support Department at (570) 784-1660 if you gave out your information.
If you notice suspicious account activity, call our Customer Support Department immediately at (570) 784-1660 to report the suspicious activity.
Below you will find additional information on how to protect your personal information.