COVID-19 Updates for Customers
June 12, 2020
We would like to let our customers know that on Monday, June 22nd, we will re-open our branch lobbies at all of our 14 locations. Our regular banking hours for lobbies and drive-thrus will resume. Please see locations and hours page for most current information.
As we re-open our branch lobbies, new safety practices are being implemented for both employees and customers to help mitigate the spread of the coronavirus. First Columbia has instituted a thorough cleaning regiment consistent with CDC guidelines, as well as protocols and procedures to monitor employees for COVID-19 symptoms. We are asking customers and visitors to adhere to the following policies:
- Please continue to use our drive-thru service when possible, especially if you have COVID-19 symptoms or have been exposed to someone with COVID-19.
- Please wear a face mask when entering our lobbies or bank buildings.
- Please follow the directional signs on the lobby floor to maintain a 6 foot distance from others.
Please be patient if you find our lobby doors temporarily locked during banking hours as we will be following occupancy limits. You will be able to enter once another individual exits.
June 5, 2020
Drive-Thru Service Resumes at Berwick Market St, Bloomsburg Market St. & Scott Township Branches
Beginning on Monday, June 8th, we will resume drive-thru service at our Berwick Market St., Bloomsburg Market St. and Scott Township branches. All our 12 branch locations with drive-thrus will now be open for drive-thru service during regular banking hours. Our Lightstreet branch will no longer be open on Saturdays, and our Buckhorn branch will now be open until 3:00 pm on Saturdays. Please check our hours and locations page for current hours and updates. Thank you for your patience.
May 12, 2020
Saturday Drive-Thru Hours Resume at Certain Locations
Effective Saturday, May 16th, and until further notice, our 9 drive-thru locations currently operating will now be open on Saturdays from 8:30 am until 12:00 pm, in addition to regular hours Monday through Friday. These locations include:
Berwick Front St.
East St., Bloomsburg
See our locations and hours here.
April 25, 2020
Paycheck Protection Program Update For Business Customers - Additional Funding Available
On Friday, President Trump signed the Phase 3.5 emergency interim coronavirus relief bill into law. This bill delivers $310 billion to the Paycheck Protection Program (PPP), with $30 billion reserved for community-based lenders like First Columbia Bank.
We are continuing to process the applications we have received, and we strongly encourage business customers to make sure they submit all the required information and documentation immediately to complete their application.
If business customers are interested in applying for a PPP loan, but have not yet done so, we strongly encourage them to submit their application and the required documentation immediately. There is no guarantee as to how long the funds will be available. Please contact us at firstname.lastname@example.org for more information. We are encouraged by this additional funding and look forward to the opportunity to help our business customers secure the funding they need at this critical time.
April 23, 2020
Branch Closures and Saturday Hours Change
Effective Friday, April 24th we are closing our Berwick Market St. branch, Scott Township branch, and Bloomsburg Market St. branch in addition to the previously closed Walmart and Orangeville branches. This will enable us to staff our other branches with a rotating team of bankers to ensure the safety of our employees and our customers. The drive-thrus at the following branch locations will remain open during regular business hours, except for Saturday when all branches will now be closed:
Berwick Front St.
East St., Bloomsburg
You may continue to use the ATMs at all of our locations, in addition to any Sheetz or Allpoint ATM fee-free.
If you have an in-branch banking need, please call our Customer Support Team at 570.784.1660, and we will schedule an appointment for you. Thank you for your patience as we work to continue serving your banking needs.
April 16, 2020
Paycheck Protection Program Status
We want to let our business customers know the initial funds for the SBA Paycheck Protection Program (PPP) have all been appropriated. Congress has been in discussions to re-fund the program; however, at this time, there is no resolution.
While there are no funds available currently, we plan to finalize the loan applications we have in progress so that if additional funding opens up, we will be prepared to advance more funds. If you have not yet applied for a PPP loan, we would encourage you to still apply, and provide the necessary documentation, in the event additional funds become available. Contact your lender or email email@example.com to request an application package.
Since the Paycheck Protection Program launched, we have been able to assist more than 250 local businesses with approximately $23 million in emergency loans. We are hopeful additional program funds become available so we can continue to help businesses, unfortunately there is no guarantee. We will keep you informed about the status of the PPP program and encourage you to check back here for updates. Please contact your lender to discuss other options we may have available to help you during this time.
April 7, 2020
Paycheck Protection Program - Now Accepting Applications
Please note: SBA funds are limited, and we cannot guarantee that all applications will be funded. We encourage you to submit all required information to us as soon as possible.
First Columbia Bank is now set up to accept and process fully-completed applications for business customers interested in participating in the Paycheck Protection Program (PPP), which is being administered through the Small Business Administration (SBA) as part of the Coronavirus Aid, Relief and Economic Security (CARES) Act. To get started, please call your lender or our Customer Support Team at 570.784.1660 or e-mail us at firstname.lastname@example.org. We will walk you through the process and the required documentation. We also encourage you to visit home.treasury.gov for more detail about the program.
We thank you for your patience as we worked to quickly develop the systems and procedures to manage this emergency loan program. We understand your urgent need to access these funds, and please know that we will do everything we possibly can to help you and your business during this time.
April 5, 2020
We are here for our Business Customers - Paycheck Protection Program Information
Community banks like First Columbia Bank are the economic engine for small businesses across our nation. For more than 120 years, our area’s entrepreneurs and business owners have come to rely on us to help start up their businesses, keep them running, and help them grow. In this unprecedented time, we know local businesses are experiencing tremendous financial strain. We know you need us now more than ever—and we commit to being here for you.
The passage of the Coronavirus Aid, Relief and Economic Security (CARES) Act on March 27th includes a Paycheck Protection Program (PPP) administered by the Small Business Administration (SBA), which was launched on April 3rd. This program is designed to assist small businesses with payroll and other expenses through emergency loans.
Banks are the processing channels for these loans, and First Columbia Bank is mobilizing resources to make these loans available as quickly as possible. This program is being implemented under extraordinary circumstances and with incredible speed, but with limited guidance and instructions. Due to the compressed timing of this program’s launch, some elements of the application process and documentation requirements are continuing to change, making the process a moving target and challenging to implement for all banks. We are working hard to ramp up in real-time—building the systems, policies, and procedures that ensure we make these loans correctly and in compliance with the program’s requirements. Under this new program, borrowers may also be eligible for loan forgiveness under certain circumstances, and so we want to make absolutely certain customers know the specific requirements and obligations upfront.
At this time, we are asking business customers to call their lender or our Customer Support Team at 570.784.1660 or email us at email@example.com for assistance and to begin the loan application process. We will provide you with instructions to access our online application and will review the detailed supporting documentation that is required. We also encourage you to visit home.treasury.gov for information about the PPP program. In addition to the Paycheck Protection Program, First Columbia Bank is actively working with our customers to defer payments on existing business and personal loans and mortgages. We understand that every customer has unique circumstances and will work to find solutions to match your individual needs. As always, we have your best interests at heart, and we commit to doing what’s right for you.
We thank you for your loyalty, the trust you place in us, and for your patience as we work through this difficult time together.
March 24, 2020
We are here to help.
For more than 120 years, First Columbia Bank has been here to serve our community—its individuals, families, businesses, and local organizations. We’ve helped you through hurricanes, floods, and tornados, and we will help you through this storm too.
We know these circumstances are creating financial strains on so many. For customers with personal loans, home mortgages, or business loans, we have ways to help address the challenges you may be facing. Please call your lender or our customer support team at 570.784.1660 if you are experiencing a financial hardship.
We are continuing to serve your banking needs with drive-thru service at 12 branch offices during regular hours. You also have access to 24/7 online, mobile, and telephone banking, as well as in-branch service by appointment.
First Columbia Bank is a solid, financially sound, and well-capitalized financial institution. Please know, in this unprecedented situation, First Columbia’s commitment to you is as strong as ever. We’ve been here for you in the past. We’re here for you now. And, we will be here for you as we move forward together.
March 20, 2020
Governor Tom Wolf ordered all non-life-sustaining businesses in Pennsylvania to close their physical locations as of 8:00 p.m. on Thursday, March 19, 2020 to slow the spread of the coronavirus. Banks are considered life-sustaining businesses, and First Columbia Bank remains open with Drive-Thru Service at all of our locations during normal banking hours.
For circumstances requiring in-branch access, such as a loan closing; safe deposit box access; opening a certificate of deposit or estate account; financial services consultation; or other special need, please call our Customer Support Team at 570.784.1660, and we will arrange an appointment for you to meet with a banker to address your need.
March 17, 2020 - Limited Branch Operations
As our world, our nation, and our communities come together to help mitigate the impact of the Coronavirus (COVID-19), we are taking necessary steps to keep our employees and our customers safe, while continuing to serve your banking needs.
Effective Wednesday, March 18, 2020, and until further notice, First Columbia Bank will be closing lobby service at all of our branch locations, while continuing drive-thru service during regular banking hours. Our Walmart and Orangeville offices will be closed during this period.
- Customers are able to perform most banking transactions at our drive-thru service. This includes deposits, withdrawals, loan payments, account balance and information inquiries.
- For circumstances requiring in-branch access, such as a loan closing; safe deposit box access; opening a certificate of deposit or estate account; financial services consultation, or other special need, please call our Customer Support Team at 570.784.1660, and we will arrange an appointment for you to meet with a banker to address your need.
- First Columbia Bank ATM/debit card customers have free access to any of our 20 ATMs and 55,000 Allpoint or Sheetz ATMs. Learn more here.
- Please see our Branch Locations/ATMs/Hours for a complete list of drive-thru locations and hours.
- We also offer Online, Mobile and Automated Telephone Banking services that can provide account information and allow you to perform many banking transactions. To learn more about these resources, visit our e-banking page.
- Please be assured that these changes to lobby service have no impact on your accounts with us.
We are committed to our customers during this difficult and challenging time. If you are experiencing a hardship due to these circumstances, please call us. Thank you for your loyalty, your patience, and your trust in us as your community bank.