Banking Services

Online Banking

With Online Banking, enjoy the benefits of banking whenever you want—and wherever you are.

  • View account balances
  • Pay your bills
  • Transfer money between accounts
  • Download information to a personal finance program
  • Request stop payments
  • Re-order checks & change address
  • Receive paper-free E-statements

 

    

» E-Statements

We know how busy life can get, but we are here to help you simplify things. Signing up for paperless e-statements is one quick way to make your banking life easier.

  • E-statements are Secure. We'll send you an email notification when your monthly statement is available.
  • E-statements are Convenient. You can view, print or save your statement--as well as images of your checks.
  • E-statements are Free! Sign up from the First Link Online Banking Center.

     Five simple steps to e-statements: 

  1. Sign-in to the FirstLink Online Banking Center
  2. Select the Administration Tab
  3. Choose the Statement Delivery Preferences option
  4. Read the terms and conditions of the disclosure agreement and click "Agree"
  5. Click "Save Changes"

» Online Bill Pay 

Online Bill Pay is the same as writing a check, only Online Bill Pay is more secure and executed online. Online Bill Pay removes the hassle of writing and mailing checks. Paying a bill is just a mouse click away, 24 hours a day.

  

Mobile Banking

When you are an Online Banking customer, you can also bank on-the-go with Mobile Banking.

  • Access  your checking and savings accounts or any other eligible First Columbia Bank account
  • Transfer funds immediately between any of your First Columbia Bank accounts
  • Pay your bills1

1 Available if you have Online Bill Pay service set up. * Mobile Disclaimer: While our Mobile Banking Service is free, standard text messaging and data rates from your carrier still apply. Check with your service provider for details on specific fees and charges.

Telephone Banking

570.387.4602 or 800.454.6504

Get instant account information 24/7. Have your account number ready when you call. If your account number has leading zeros, do not enter them.

Telephone Banking Options:

  1    for Checking Accounts

  2    for Savings Accounts

  3    for Certificates of Deposit

  4    for Loans

  5    to change your Pin

  6    to request a Transfer of Funds

  7    to request a Loan Payment or Advance

  8    to repeat options

     to return to previous set of options

  0    to speak with a Customer Representative

 

• When calling the telephone banking system for the first time, you will need to enter a pin number. Your initial PIN number will be the last 4 digits of the primary account owners SSN or EIN. You will be prompted to change your initial pin number.

• To transfer funds between accounts, the primary account holder must be the same on both accounts. For example, if you are the primary owner on your checking account but your spouse is the primary owner on a loan account, you will be unable to make a transfer using FirstLink. Please call your local branch office or (570) 784-1660 to speak with a Customer Representative about changing primary account holder information on certain joint accounts. Transfers can also be made using the FirstLink Online or Mobile Banking services.