Update for Customers

All our branch lobbies & drive-thrus are open during normal business hours. While lobbies are open, we encourage continued use of drive-thrus when possible. We ask that customers wear face masks when entering our lobbies and maintain a 6 foot distance between others. Thank you for your cooperation. More info 

e-Banking Services

Online Banking 

Download a step-by-step guide setting up Online, Mobile, and Telephone Banking 

With Online Banking, enjoy the benefits of banking whenever you want—and wherever you are.

  • View account balances  
  • Pay your bills
  • Transfer money between accounts
  • Download information to a personal finance program
  • Request stop payments
  • Re-order checks & change address
  • Receive paper-free E-statements                          

Online Bill Pay

Online Bill Pay is the same as writing a check and is executed online. Online Bill Pay removes the hassle of writing and mailing checks. Paying a bill is just a mouse click away, 24 hours a day. Enroll for free from the Bill Payment Tab in our Online Banking system.

E-Statements

We know how busy life can get, but we are here to help you simplify things. Signing up for paperless e-statements is one quick way to make your banking life easier.

  • E-statements are Secure. We'll send you an email notification when your monthly statement is available.
  • E-statements are Convenient. You can view, print or save statements.
  • E-statements are Free! Sign up from our  Online Banking Center.

     It's simple to sign up for e-statements: 

  1. Sign-in to the Online Banking Center
  2. Select the Tools tab
  3. Choose the Account Statement option
  4. Click the hyperlink "Go Green"
  5. Choose "Email Notification & Online Access" for each account

Each month, you will be notified by e-mail when your statement is ready. From the Account Statement page you will be able to view your statement.

Mobile Banking

When you are an Online Banking customer, you can also bank on-the-go with Mobile Banking.

  • Access  your checking and savings accounts or any other eligible First Columbia Bank account
  • Transfer funds immediately between any of your First Columbia Bank accounts
  • Deposit Checks
  • Pay your bills1

Download our mobile app today to get started. Search First Columbia Bank.

 

Convenient Mobile Banking Features

Mobile Check Deposit
Depositing checks is easier than ever. Mobile Check Deposit lets you deposit checks using your smartphone. Make your deposits anywhere, at any time. It's quick, secure, and as easy as taking a photo. Click on the learn more button for step-by-step instructions and FAQs.		 Learn more about features

TouchID for Apple® users 
With fingerprint identification, youare just a touch away from seeing your account balance and transaction history. What could be faster and easier?

Learn more about Touch ID

 

 Telephone Banking  - 570.387.4602 or 800.454.6504

Get instant account information 24/7. Have your account number ready when you call. If your account number has leading zeros, do not enter them.

Telephone Banking Options:

  1    for Checking Accounts
  2    for Savings Accounts
  3    for Certificates of Deposit
  4    for Loans
  5    to change your Pin
  6    to request a Transfer of Funds
  7    to request a Loan Payment or Advance
  8    to repeat options
  9    to return to previous set of options 

• When calling the telephone banking system for the first time, you will need to enter a pin number. Your initial PIN number will be the last 4 digits of the primary account owners SSN or EIN. You will be prompted to change your initial pin number.

• To transfer funds between accounts, the primary account holder must be the same on both accounts. For example, if you are the primary owner on your checking account but your spouse is the primary owner on a loan account, you will be unable to make a transfer using FirstLink. Please call your local branch office or (570) 784-1660 to speak with a Customer Representative about changing primary account holder information on certain joint accounts. Transfers can also be made using the FirstLink Online or Mobile Banking services.
 

1 Available if you have Online Bill Pay service set up. * Mobile Disclaimer: While our Mobile Banking Service is free, standard text messaging and data rates from your carrier still apply. Check with your service provider for details on specific fees and charges.