First Columbia Bank’s Telephone Banking Service
To Access Telephone Banking 24/7:
• Call 1.800.454.6504
• For added security, each time you call you will need to enter your Alternate Access ID and PIN when prompted.
• Your Alternate Access ID is your birthdate and the last 4 digits of your Social Security Number in the format (MMDDYYYYxxxx.)
• If this is your first time calling, you will be prompted to enter a temporary PIN, which is the last four digits of your Social Security Number. You will then be asked to change your PIN.

Menu Options
Main Menu:Option 1 - Information on an existing account
| Existing Account Menu:Enter your Alternate Access ID.For security purposes, enter your PIN number followed by #. If this is the first time accessing your account, or you had your pin number reset, please enter the last 4 digits of SSN. If you don’t know your PIN press 0. Option 1 - Deposit/Checking accounts Option 2 - Loan inquires Option 3 - Transfers Option 4 - Loan payments Option 5 - Change your PIN * - Return to the main menu Option 0 - Speak to a representative |
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